1. Baseline Approach
TROPIKAL LLC uses reasonable safeguards intended to reduce the risk of unauthorized access, loss, misuse, alteration, or disclosure. Safeguards may include HTTPS, account authentication, access controls, protected secrets, service monitoring, security logging, and review of sensitive integrations.
No internet service, alpha software, AI workflow, embedded widget, API, or connected system is risk-free. Customers should maintain their own backups, access reviews, device security, and incident response processes.
2. Alpha Availability
Unless a signed agreement says otherwise, TROPIKAL AI platform services are alpha-stage software. Features may change, break, be removed, or be unavailable, and TROPIKAL does not promise uptime or error-free operation.
3. Customer Responsibilities
Customers are responsible for managing their own accounts, permissions, uploaded data, connected systems, approved capabilities, workflow instructions, end-user notices, and human review of important workflow and Job results.
Customers should keep credentials, API keys, OAuth connections, connected-system permissions, and administrative accounts secure and should promptly notify TROPIKAL of suspected unauthorized access.
4. Activity and Logs
TROPIKAL may keep Activity records, audit logs, security logs, and abuse-prevention records for accountability, investigation, billing, legal, and safety reasons. These records may survive deletion of related workflows, Jobs, accounts, websites, or content where retention is needed.
5. Report a Security Issue
Please report suspected vulnerabilities, account security issues, or abuse of TROPIKAL AI platform services to [email protected]. Use "Security Report" for vulnerabilities or account security issues and "Abuse Report" for misuse reports.